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We have a quick n clean query management UI on slack called workflows. Inquiry button

Once clicked, we have a popup: enter image description here

Once this is submitted, we get a chat message within that channel as an inquiry tagging important people. (Like a pseudo ticket). But most importantly the context of the message stays within the channel.

Do we have a way to replicate something similar for MS teams? I had checked halp or help desk alternatives. Seems most creates tickets separately and not within the channel.

Any suggestions?

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I ended up using power automate for teams. Its quite powerful!

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  • Can you add some details about it, some link and its main features?
    – Alejandro
    Jun 1, 2022 at 12:42

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