I am looking for software which will help me to manage big workflow of cases.
I have more than 100'000 cases, each of them follow a workflow. I would like to manage case-flows with a software. There are more or less couple standard flows with 5-6 steps for each. There are no functions or advanced logic in every step. It is technically just a label. But labels should be assigned within the specific order of the flow. Every step has documents associated with it. I need to have a possibility to upload documents through API for every step in a case-flow.
Main requirements with API and WEB GUI:
- Multi-user environment
Admin: Add/Remove a user as "case-flow" manager role at any point a time.
Manager: Move cases through flow
Manager: Upload file-documents for every case-step
Manager: There are associated float values with every case-step, i call them "costs". They can be different types and values for every case-step. I would like to upload and store them on case-step level.
Preferably self-hosted. Linux or Windows.