We have a quick n clean query management UI on slack called workflows.
Once clicked, we have a popup:
Once this is submitted, we get a chat message within that channel as an inquiry tagging important people. (Like a pseudo ticket). But most importantly the context of the message stays within the channel.
Do we have a way to replicate something similar for MS teams?
I had checked halp or help desk alternatives. Seems most creates tickets separately and not within the channel.
Any suggestions?
