I want to be able to help my folks with their computer problems but they are over 1000+ miles from where I live.
Is there a good cross-platform (Windows 8.1 and Mac Mavericks) free to use software tool that we can use for me to take control of their computers?
It needs to
- Let me control remotely their computer.
- Let them see what I am doing so I can teach them while I am controlling their computers.
- Let me help either a Windows or Mac based machine from my Windows machine.
- Be semi-easy to install and set it up on their end.