I am a jack of all trades, master of none, well perhaps one to two things, but just going by the old saying ;)
I've been a Mac Genius for Apple, I met Steve Jobs back in 2001 while in Cupertino.
I am an old school tech, I have worked on nearly all forms of computer hardware and software through in over 25 years of tech support. Even with this knowledge I don't know everything, even though I'd like to think I do.
If you have a question about computers ask, I'll answer to the best of my ability. If I don't know it, I'll ask.
Not giving a second chance to someone is worse than not admitting that they are human in the first place. By nature's design humans are inherently flawed, and should always be given a second chance.