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Have you already considered using Jira Service Desk instead? It's giving your non-tech users a different view on the issues but your tech users can still work with your issues using the regular view. And you can then link your Jira Service Desk issues with your "internal" Jira issues, so you have a direct connection between them. Since you're already using ...


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I've been working on (and using) this command-line utility for the past few months since I was looking for a similar tool but couldn't find any to satisy my needs. It is still a work in progress and releases are not available yet but it is fairly easy to install if you have golang installed. There are lots of useful features like: Interactive Mode + also an ...


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For now I stick to go-jira. It's the most powerful, most configurable alternative which can be installed as executable binary. To manage the extensive command line interface I recommend to define mnemonic keybindings. For the most often used commands it's a good idea to define functions for the shell of your choice as well.


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