Questions tagged [issue-tracker]

Software that (or interacts with other software that) tracks and records issues

Filter by
Sorted by
Tagged with
0
votes
0answers
27 views

App for managing sprint tasks accessible from OSX menu bar

I work as a developer in an Agile environment. I was looking for a simple app that I can access from the macOS menu-bar to add, edit & most importantly move tasks from/to say "InProgress", "...
0
votes
0answers
6 views

HockeyApp alternative

I'm using HockeyApp to track my desktop application issues. Usecase: user faced with some trouble while app using (for example crash or some data missing) and presses the button "Send report". The ...
0
votes
0answers
9 views

Downtime/incident tracker, web UI

We are a business operating a number of websites. I'm part of the operations/infrastructure team. I'd like to implement some kind of system for keeping track of incidents affecting mainly our ...
2
votes
0answers
13 views

Customer friendly bug and FR tracker

We have a small development team (5 developers) with many (20-30) small web projects. There are usually 2-5 person from the customer side who can submit errors, so we need to manage more than 100 ...
1
vote
0answers
13 views

Gitlab vs. Github vs. Atlassian

I'm looking for a tools stack for a cloud and mobile development team in a startup. While having worked with Atlassian for a while, I wonder whether Gitlab or Github would be better alternatives. The ...
3
votes
1answer
63 views

Tools to manage solo software project

I will describe exactly what I'm looking to do that suits my subjective most productive way of working on solo projects (no collaboration with anyone whatsoever) that people may or may not agree with ...
2
votes
0answers
6 views

Issue tracker where I can assign an issue to a passer-by who is not a core member

Requirement I am looking for an issue tracker where I can assign an issue to a passer-by who is not a core member of the project. It must be easy to see what issues are currently assigned to a ...
0
votes
0answers
8 views

Ticket/issue tracking for rental property management

I've been using a simple to-do list application and I think I'm close to outgrowing it. I'm looking for some sort of ticket management system, preferably open-source, preferably cloud-hosted but on-...
0
votes
0answers
26 views

Free cloud help desk for small open source team

1. About us Our team: 2 developers 1 bot sometimes another developers small contribute to our repositories sometimes users create and comment their issues At the time we use GitHub Issues for ...
1
vote
2answers
131 views

Ubuntu command line client for JIRA

I need a command line client for Jira. What would you recommend? Requirements: Open/close/comment a JIRA issue OS: Ubuntu preferably installable via apt usable (not low level) interface interactive ...
0
votes
0answers
11 views

Looking for Help Desk software that forces review of responses to tickets before response is sent

This is for use by a small non-profit that provides E-mail counselling services. Counselling is done by volunteer counsellors, and as such all e-mail responses are reviewed and edited by an ...
1
vote
1answer
18 views

Control Panel for monitoring program jobs

We have several small/large scripts running on schedules for a variety of tasks in our company. Currently, if a script fails we just send out an email describing the issue to the appropriate parties. ...
3
votes
1answer
61 views

Flat-file PHP issue tracker

I need a self-hosted issue tracker that is written in PHP, doesn’t require a database, and is free/libre/open source. Required features An issue can have a category ("bug", "feature request", "...
2
votes
0answers
34 views

Issue tracking for mass produced products

I'm on a hunt for a system to track issues of a mass produced product. The main difference from usual bug trackers for software (Atlassian Jira/Service Desk, Bugzilla, GitHub Issues) is the need to ...
3
votes
1answer
32 views

Trello-like application with public issue tracking features

I would like to have a public-facing card-based (or similar) project management application to allow users of our small community to see what our development team is working on. Software like Trello ...
1
vote
2answers
43 views

Gratis extremely simple to install bug tracker for Linux server

I am looking for a gratis bug tracker for a Linux server to which I don't have much access. It's just for me, the developer, and a single tester. Nothing too fancy is needed. I would have been happy ...
2
votes
0answers
24 views

Reminder for not getting an answer

I have an issue in my workflow. When I have a problem and search for help on any platforms, I can ask in the stack exchange network, in github issues, in forums and so on. I can then activate email ...
5
votes
1answer
83 views

Email-based helpdesk

I'm trying to find helpdesk/ticketing software that is largely email-based. This means it should ideally have the following features: All new emails sent to a support email (e.g. support@mydomain.com)...
4
votes
1answer
145 views

Open source issue/bug tracker with image copy/paste functionality needed

I am looking for open source and (free for small teams up 15 people) issue/bug tracker, that has following features: Web based Ability to copy/paste images from clipboard (like in GitHub issues, ...
2
votes
1answer
49 views

Best Choices for Application Lifecycle Management

I'm evaluating various suites for application lifecycle management. The components I need are: Requirements Management Issue tracking (or work tracking; "fix this bug" and "add this feature" should ...
1
vote
0answers
39 views

Open Source bug tracking software, implemented in Java

I'm looking for the best open source bug tracking software which has lots of features developed in java I don't see much in top list - http://www.thegeekstuff.com/2010/08/bug-tracking-system Found ...
4
votes
4answers
100 views

Software development “todo” (issue) tracker hosted locally

I work as a code developer for an enterprise. Normally, I when the client asks for a new feature or a bugfix, I write it down on a piece of paper, and then I copy it in an Excel file. When the task is ...
2
votes
2answers
78 views

All-in-one and lightweight management software for a software startup

We are looking for a management software which suits a software startup perfectly. We are using GitHub as version control. We do bug tracking with GitHub issues. All we want is to avoid data ...
1
vote
1answer
67 views

Simple issue tracker for GitHub (Github bugtracker is not OK)

I'm one of 1-3 (depending on how you count) software people in a small non-profit. I need a decent issue tracker. All of the code is stored on GitHub (although I'm looking for an excuse to move to ...
2
votes
1answer
80 views

Code review software with ticketing system and in-line code editor

I am looking for (preferably offline or at least quite secure) code review software that includes a ticketing system (where one can pick up and edit projects) and a code editor for in-line code ...
3
votes
3answers
132 views

Bug/issue tracker for small extent team

What issue/bug tracker would you recommend for a small extent company? Approx. (5-7 people). My preference is lightweight, with compatibility of all operation systems, practical and appealing user ...
0
votes
0answers
41 views

Web app for ticketing

I need to find a software (possibly free) where users can login, create a ticket to me and see the status of the ticket. I would like to be automatically notified by email when users create a new ...
4
votes
3answers
119 views

Something like issue tracking system for family projects

Sometimes my wife and I keep a google doc going for ongoing projects that require a lot of phone calls, updates, information tracking, links, etc. Examples would be arranging services and activities ...
4
votes
1answer
129 views

Progress tracker with calender

I need to track my daily tasks. The plan is I'd list my tasks which I plan to do daily for a month and mark each date when I finish a task. For example, I might have these tasks Learn new ...
2
votes
1answer
62 views

Issue tracker without login

I would like to know if an issue tracker exsist, that users can access without login. The feature we are looking for: Able to create a issue without a user account Able to view issue without a user ...
0
votes
1answer
264 views

Software with Workflow and Ticketing features

I'm looking for a Software which is combining workflow design (actors, tasks, flow) and ticketing (actors can report on each task and for example join files). The process I want to use it for is kind ...
2
votes
0answers
65 views

Tool to keep track of our maintainance modifications to many similar websites

We are maintaining a lot of similar websites. We are looking for a tool which simplify our work: Declare a task, that changes code. [e.g mark active menu bar] Declare the pages that need to be ...
1
vote
2answers
90 views

Support ticketing system for multiple clients

We provide technical support for multiple partner companies. These companies will have 1-n staff members that contact us for support. We need a system with the following features: Essential ...
1
vote
1answer
51 views

Searching support ticket software

I'm searching a support ticket software. It should be free, and it would be great if it would had an app. Sounds simple, but I didn't found anything free. Do you know a good support ticket software? ...
1
vote
0answers
27 views

Is there a “Votebox” software out there for any company to use?

Awhile back Dropbox had a Votebox, a way for users to vote on which issues they considered to be the most important to prioritize: I'm wondering - is there some platform as a service out there that ...
11
votes
3answers
4k views

What is an open-source alternative to the Atlassian suite of products (Confluence, JIRA, etc.)?

I've periodically searched for an open-source alternative to the awesome suite of Atlassian products and always come up nearly empty. This time, the only option that seemed to exist is Tiki Wiki CMS ...
4
votes
4answers
136 views

Webapp for customer support and sharing files to customers

I have about a hundred customers to which I sell software and support. I currently use email for everything, which is not scalable. I would like a web interface. Customer use cases: Log in using ...
11
votes
1answer
198 views

New software team lead, looking to upgrade tools

I recently promoted to the Technical Project Manager role for the small software company I work for. We produce one main product that is supported by numerous smaller products. At any given time we ...
1
vote
0answers
35 views

Problem Management solution

I’m seeking suggestions or recommendations for Problem Management. Sadly, googling just reveals an endless list of wannabees: bug trackers, call management and project management software. Yes, what ...
2
votes
2answers
223 views

Ticket management system - Open Source platform OR build ourselves

We are in the process of proposing a technology choice for a ticket management system (think of ticket in the sense similar to "work task", "incident report" or "support case"). I am not able to lay ...
1
vote
0answers
14 views

Integrated to do list displaying issues from multiple sources

I am looking for a to-do application/dashboard that can display my tasks from multiple sources. Right now I have tasks in: Wunderlist Exchange (including flagged e-mails - would like those picked up) ...
3
votes
0answers
92 views

Open source defect tracker which is gamified

I'm looking for a defect tracker with the following features: Can record email as a defect and generate defect ID. Can have priority, severity defined by projects. Must have gamification features (...
1
vote
2answers
565 views

General purpose issue tracker including Visual studio integration

I'm looking for an issue tracker for our company and suggested to use Atlassian because it supported linking issues to code changes a ticket system that could be used also by normal users to track ...
3
votes
1answer
59 views

Issue tracker with visual dependency graph

I need an issue tracker like RT, or GitHib issues that visually shows dependencies, and especially blockers. I want this so I can have a heads up display of when issues are blocking other issues - ...
6
votes
2answers
381 views

Free online bug tracker / to-do listing for personal use

I'm a mobile app developer and I'm looking for a free online bug/issue tracker for use only by me. At the moment I'm using a simple doc file to list all closed, in progress, resolved etc... issues ...
4
votes
1answer
68 views

Free bug tracker with guest support

I'm looking for an online bug tracker/issue tracker etc... There are tonnes of them online but I need a specific thing that I can't find on any of the ones on google. I need it to have to ability to ...
2
votes
0answers
51 views

Issue tracker implemented in Microsoft Dynamics AX or standalone

We're introducing a new ERP, Microsoft Dynamics AX. The guy responsible for the introduction/maintenance of the ERP wants to include the issue tracker (which I intend to use for service requests of ...
2
votes
1answer
242 views

GitHub, but without an account for issue submission (Or a similarly simple bug tracker, I suppose)

I'm part of a constantly changing organization that changes members every 4 years and I'd like to implement a system for users to submit problems with the organization without having to make an ...
6
votes
0answers
82 views

Issue tracker with multi-criteria sorting (alternative to Google Code)

For 7 years my project happily used Google Code's issue tracker, but Google Code is shutting down. I am looking for a replacement issue tracker with: Sort issues according to multiple variables. ...
0
votes
2answers
84 views

Project management software with source control, task lists, notifications, wiki

I am starting a software development project of 6 people, and I am looking for a configuration that will allow the following features: Create and assign tasks. Front end for source control Content ...