Questions tagged [help-desk]

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4answers
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Help Desk Software?

I've been hunting for a help desk software that fulfills my requirements (in order of importance): Self-hosted Web-based Multiple queues/topics/categories Custom form per queue/topic/category ...
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Java framework/library to easily add helpdesk functionality in an existing web application

In a JSF-based legacy web application I have to develop very simple help desk functionality. I'm looking for a java framework which can speed the work but after a long search I found nothing, only ...