Questions tagged [crm]

Customer Relationship Management software

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5 views

Adress Management

I am searching for an address management system. Where i can sort the addresses into groups and make notes. It have to be on a server that everyone in the private network can interact with. Is it ...
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15 views

Searching for best CMS to create Forum

I am searching for a opensource/paid CRM by using which I can create Forum Web application. Few features which I am expecting into it Scalable Can able to create group - Public as well as private ...
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6 views

Helpdesk, community, knowledgebase, documentation

We're building a SaaS app. I'd like use another SaaS to handle the customer service parts of the app. Specifically, I'm looking for: Single sign-on. When the customer signs into our app, they should ...
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9 views

Recommendations for CRM SaaS?

Apologies if this isn't the right place to ask: I'm looking for recommendations for a commercial-grade service that will facilitate the management of a web-based business directory that we're building ...
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5 views

Which DB2 replication should use for CRM

I'm interested to know if anyone using db2 replications for CRM like sugar ? So far, I have remvoed the SQL replciation and now with 2 options available. One is Q replication and second one is CDC ...
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11 views

Kind of CRM software

I'll try to explain what I need. I have a cleaning company, I have customers and cleaning staff. I need a software in which I can have a customers Table an employee Table and of course a relationship ...
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19 views

Open Source and Offline Personal CRM

Wanting to create, maintain and grow my network, I started looking for a Personal CRM, from now one I'll call it PRM. One of the first results was Monica. I like the interface and the main ...
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3 views

Service that accepts RESTful call, processes it, and makes a new call?

I'm writing a super simple integration between Zoho CRM and Trello. Zoho only supports POST and GET webhooks, but I need to enable PUT requests so I can update existing Trello cards. What is the best ...
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3 views

Managing customer login between more platform

i have got a question about how to efficiently manage customer credential between different platform. For example i have got a website (magento2), a support platform (zammad) and some other sw. How ...
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1answer
30 views

Recruitment: FOSS CRM(-ish)

I have to implement a CRM(-ish) system for a recruitment agency. I say CRM-ish, because I don't need any finical features. Basically, for candidates, I want to record their technical skills & ...
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27 views

What CRM app can show profile pictures big enough for you to see the faces?

I started putting my contacts into Insightly. But when I looked at them on the Android app, the pictures are so microscopic (1/2" or 13mm) that they're useless. This is the case whether I'm looking at ...
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16 views

Gratis Customer-relationship management (CRM) abstraction API

As the title says, I am looking for a gratis CRM abstraction API. Preferably coded in PHP, although I can live with Python or even Node.Js; I would even learn Ruby if I have to (but I draw the line ...
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12 views

What is recommended tool for GUI Test Automation of latest version of Siebel Call Center (CRM) / OpenUI?

Need to work on Test automation of Siebel OpenUI GUI? IBM is already providing built-tool for automation of functional tests but is there any other alternative tool or approach is available ?
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262 views

Customizable open-source content and file management web-app

I was asked to build a content and file management web-app for a client. Let's say that this client is a talent agency, and they want to keep track of their stars. For each star, they want to have a ...
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18 views

Customer Facing Application to Integrate with Knowledge Management and with Support CRM; or

Current systems: On-premise Knowledge Management System (KMS) that is customer facing Separate on-premise CRM which (among other departments and other things) our Support team uses for Service ...
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1answer
44 views

UK CRM software for charities similar to neonCRM

NeonCRM looks like it has everything we need, reporting, charity event planning, donation tracking etc. Unfortunately the charity we are working with is based in the UK, and needs UK based support, ...
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1answer
42 views

Software to manage a very long waiting list

an organization has a very long waiting list for becoming a member. You sign up, then after four or five years they call you back. It can be done by hand, but it's tedious, because 500 people sign up, ...
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11 views

Open Source CRM on Rails/Sails?

What are some good open source CRMs built on Rails with an API-based backend? After some search, I find FatFreeCRM: does not have API based backend, talks going on to rebuild the entire thing for a ...
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113 views

Java Spring based open source CRM

I am looking for well designed open source Java/Spring framework based CRM. The CRM should not be just a toy project on GitHub but even that I could not find. It should support around a dozen ...
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17 views

What database to use for CRM web app?

I want to develop Java based CRM starting from scratch. I have noticed many notable open source CRM use Postgres. I need to choose between MongoDb and Postgres. I prefer MongoDb because there will be ...
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1answer
65 views

Affordable helpdesk+invoicing/billing/CRM with API? (alternative to WHMCS for non web hosts)

I am looking for something that can provide a helpdesk, a decent api and excellent invoicing/billing/crm features, at either a more affordable price, or ideally an open source solution. Can anyone ...
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30 views

Whats the best tool to analyse your userbase?

We've got 1000+ users in our user-base, who mainly signed up using their e-mail and first and second name. Now we would like to better understand these profiles (e.g., by looking them up on linked-in ...
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33 views

CRM, project management and dispatching SAAS

I've been looking for the right web based CRM for my business. Most CRM's are focused on the sales process but I need something with a slightly different edge. I use the term dispatching in the title ...
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2answers
49 views

Web Application for logging customers tasks/service

I'm an outsourcing IT and I would like somehow to keep an online logbook for my clients. For example a call would be that the server of the X company is down. I would like after the job is done to ...
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1answer
47 views

CRM for Mac that brings up records automatically when my iPhone rings

Mac now supports transferring calls from iPhone to Mac. I am looking for a CRM that will use that functionality to search the CRM and bring up matching records of the caller's phone number when the ...
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0answers
23 views

Organisational forms workflow with sections assigned to teams

At the moment in our organisation we have numerous processes, which we administer through paper forms. In almost all cases the processes are initiated by customers (not employed within the ...
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43 views

OpenSource git based CMS to integrate with our software platform in Django

The problem: We are 6 developers writing a CRM software in Python/Django. In our database, we have hundreds of email templates. They are sent to our users in different situations (states of their ...
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2answers
198 views

Free/Open Source CRM where the Lead is seen as a Company

Short I am looking for a CRM where the Lead's are considered as Companies with multiple contacts, not individual people. Longer We have been using Zurmo and it is ineffectual for our aims. We work in ...
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1answer
45 views

Self-hosted open-source sales/product analytics solution?

I have multiple independent sources(websites) of product I would like to track the sales performance. They are scattered on different platforms and technologies that I'm looking for a central unified ...
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3answers
239 views

Personal Relationship Managment or CRM

I'm looking for a personal CRM kind of system. Only usually CRM is aimed for business and sales. I just like to keep information about people in one place. For example I know people in industry that I ...
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2answers
67 views

Is there a membership software that is good for content specific to a single user/member?

I'm looking for something that provides a simple way to upload a file (i.e mp4, pdf, etc.) and assign the file to a specific customer... and then that customer would be provided with login information ...
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2answers
135 views

Selfhosted PHP CRM (framework)

I am looking for an open source, PHP-based CRM system (or a framework). The requirements for the CRM are: Email marketing campaign. So creating newsletter templates, defining image-tags in order to ...
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0answers
67 views

CRM/customer support system to link ShipStation, G-Suite, Stripe, and social media?

So, I'm the owner of a startup that has really taken off. My assistant and I are currently drowning in quite a bit of data and managing, but I'd like to figure out a solution to ease the situation. ...
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5answers
89 views

Looking for Online Data Storage Software/Web Application

The company that I work for has collected a LOT of data (hundreds of thousands of entries) in Excel spreadsheets that are separated into labelled columns (ex. Name, Number, E-mail, Address, etc.). ...
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2answers
108 views

Managing contacts in a medium size business

I'm in a medium sized distribution organization that has 20-30 employees with around 40 dealers and 100 locations in North America. Our current problem is the time-consuming nature of managing ...
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1answer
129 views

Webapp for my shop - take and track of orders, store files form clients, etc

I'm the manager on two small shops that create personalized gifts and I think that we need a better way to work. NOW For the past years we adopt a system that have it's own limitations, but it worked ...
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0answers
47 views

CRM-like webapp for managing clients and the ads they have purchased

We sell advertisement (banner, memberships,..) to a few dozens of clients, most of them are recurring (they have to pay once a month or less often). As the number of clients is not so high, we don't ...
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2answers
92 views

Contact and communication management software

I want something like CRM for sales (such as HubSpot). But the problem with HubSpot is that it's very focused on selling. What I don't want: marketing, sale tracking, email campaigns. What I want it ...
2
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2answers
95 views

Online platform for small business (featuring project management, calendar, contacts)

I'm helping a friend who is looking for an online platform for her small business. What she wants is something with: Project management for … … maintainance projects … one-time ("ordinary") projects ...
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0answers
67 views

Free software CRM, with RTL support, for local work (without internet connection)?

I need a Free software CRM, with RTL (right to left writing) support, for local work. It should be suitable at least for Windows10, but I cross-platform is the best. Features I need for each ...
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1answer
50 views

Social network with unique database capabilities

We're a non-profit organization that coordinates the donation of school supplies from wealthy schools to under-funded schools. My goal is to build an online application that empowers all of the ...
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0answers
27 views

CRM tool for university institution supporting junior researchers

We are a new institution supporting junior researchers at a mid-sized university. We are looking for a tool that can keep track of contacts send newsletters to groups of contacts allow people to ...
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0answers
40 views

Best ERP solution for ecommerce site

my company is currently looking for an ERP solution that fits the following needs: Is able to connect with PostgreSQL. Is cheap (preferably open source) and accessible economically for a small sized ...
2
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2answers
304 views

Software for profiling people

I'm looking for a software which is kind of like an address book, but a little more complex than that. You should be able to write a whole profile of the specific person into a template. I tried ...
1
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1answer
87 views

ERP, CRM (with sales support), and integrated DMS

I am searching for Windows software with the following capabilities: CRM (addresses, contacts, sales support, etc.) ERP (sales, purchasing, article management, support for many warehouses, support ...
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3answers
126 views

Looking for ERP or CRM software for web design / marketing agency

I'm looking for some business software to make my life a bit easier. I run a small but growing web design / marketing firm in Connecticut. One of the biggest problems I'm facing is that now my data is ...
2
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0answers
301 views

Contact database with reminders and notes

Purpose: I'm looking to keep up-to-date knowledge about my contacts, but only through self written details. I can only find smarter apps connecting to LinkedIn, Facebook, etc - I feel these distract ...
2
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2answers
93 views

Software for after sales process optimization

We have a sales team of about 10 people that gets customer calls (oders, requests for quotes, etc.) by phone, by email oder by fax. Today every customer request is printed out on paper and put in a ...
4
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4answers
136 views

Webapp for customer support and sharing files to customers

I have about a hundred customers to which I sell software and support. I currently use email for everything, which is not scalable. I would like a web interface. Customer use cases: Log in using ...
4
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1answer
82 views

Customer management database

I work in a small company that gets around 600 new contacts every year (via email or contact forms). Right now, we are keeping all contacts information in an Excel sheet that we share on Dropbox, ...