Questions tagged [crm]
Customer Relationship Management software
76
questions
0
votes
0
answers
5
views
What are some good Support or CRM services, with less aggressive 3rd party tracking?
I'm a fan of Front.com, but they have a too relaxed attitude about integrating 3rd party services. Sure, that's a feature not a bug for most people, but I personally hate how this leaks user data left ...
- 101
0
votes
0
answers
25
views
Software to manage a sales team (CRM, sales funnel)
I am looking for software that would be best for this use case. I have a company, I find customers online, my team contacts them and offers them our products. I want to note their basic details like ...
- 1
0
votes
0
answers
5
views
PIM focused on conversations and goals, with communications protocol compatibility, for Linux or Android?
I need software that can help me keep track of what I said and what people said to me. I need to be able to record conversations, bookmark what people said so I can review, keep notes, draft replies, ...
- 101
0
votes
0
answers
11
views
Customer relationship management software for stores and supermarkets
I was wondering what customer relationship management software exists for Android, designed specifically for stores and supermarkets (for managers and staff).
I am looking for a software that allows ...
1
vote
1
answer
21
views
Software system along the lines of customer relationship management software for schools, teachers, children, and parents
I am looking for a software system for smartphones that would keep track of children, for people that have to keep track of many children, and, later, when they think about them, review, think about, ...
0
votes
0
answers
13
views
Customer relationship systems for shops and smartphones
I was wondering what customer relationship management software exists for Android.
I am looking for a software that allows store managers to keep track of what customers have said to them (even ...
0
votes
1
answer
71
views
Free/open-source self-hosted CRM with dashboard and SMTP capabilities
I'm looking for free and open source CRMs which I could host in my server. I have a simple need of lead tracking and converting it into sales. I have sales representatives which are communicating with ...
0
votes
0
answers
23
views
Telegram Customer Service Bot
The purpose:
Create the possibility of user / customer engagement within Telegram, so that users/customers can send us feedback / requests in a one-directional way and we can optionally answer to the ...
- 111
1
vote
2
answers
50
views
Customer management
I'm looking for a software/website to see my clients' maintenance contracts.
For example, the customer X has a contract for 12 repairs, he makes one, I would like that on my software/website I can see ...
2
votes
0
answers
15
views
Web application to manage data (podio alternative)
What I need is a recommendation, for an out of the box database with a UI on top.
Necessary features:
A database change log: every time an item changes, I need to be able to see what has changed.
A ...
- 121
1
vote
1
answer
10
views
What is a better CRM than SalesForce that can sync to one user on Salesforce?
I want a CRM that can be way faster to update contacts etc and go through my sales workday, but it needs to sync with a single user account on SalesForce.
This way I can replace SalesForce for my ...
- 11
1
vote
0
answers
46
views
A viable replacement for Quikey
Our company is in the promotional products decorating industry. Specifically, we purchase raw, unimprinted disposable items (paper/foam/plastic cups, napkins, paper/plastic plates, etc.) and we print ...
- 11
1
vote
1
answer
47
views
Looking for specific CRM or Membercare software to handle multi-relationship
I'm looking for a specific form of software for a client of mine. This fell into a realm I'm not too familiar with. My initial thought has been a CRM (or a membercare system of some sort) but I'm not ...
- 151
0
votes
0
answers
21
views
I need the recommendations of the open source educational system that helps to keep the track of student's progress
Could you please recommend me a system (an open-source web application) which can handle the works like:
Student enrollment - name, college, citizenship certificate, Area of interest (courses)
Add ...
- 1
1
vote
0
answers
17
views
Searching for best CMS to create Forum
I am searching for a opensource/paid CRM by using which I can create Forum Web application.
Few features which I am expecting into it
Scalable
Can able to create group - Public as well as private
...
- 11
1
vote
1
answer
39
views
Helpdesk, community, knowledgebase, documentation
We're building a SaaS app. I'd like use another SaaS to handle the customer service parts of the app. Specifically, I'm looking for:
Single sign-on. When the customer signs into our app, they should ...
- 111
1
vote
0
answers
14
views
Recommendations for CRM SaaS?
Apologies if this isn't the right place to ask: I'm looking for recommendations for a commercial-grade service that will facilitate the management of a web-based business directory that we're building ...
- 111
1
vote
0
answers
118
views
Open Source and Offline Personal CRM
Wanting to create, maintain and grow my network, I started looking for a Personal CRM, from now one I'll call it PRM.
One of the first results was Monica. I like the interface and the main ...
- 11
0
votes
1
answer
81
views
Recruitment: FOSS CRM(-ish)
I have to implement a CRM(-ish) system for a recruitment agency.
I say CRM-ish, because I don't need any finical features.
Basically, for candidates, I want to record their technical skills & ...
1
vote
0
answers
32
views
What CRM app can show profile pictures big enough for you to see the faces?
I started putting my contacts into Insightly. But when I looked at them on the Android app, the pictures are so microscopic (1/2" or 13mm) that they're useless. This is the case whether I'm looking at ...
- 141
1
vote
2
answers
286
views
Customizable open-source content and file management web-app
I was asked to build a content and file management web-app for a client. Let's say that this client is a talent agency, and they want to keep track of their stars. For each star, they want to have a ...
- 121
1
vote
1
answer
55
views
UK CRM software for charities similar to neonCRM
NeonCRM looks like it has everything we need, reporting, charity event planning, donation tracking etc. Unfortunately the charity we are working with is based in the UK, and needs UK based support, ...
- 13
3
votes
1
answer
51
views
Software to manage a very long waiting list
an organization has a very long waiting list for becoming a member. You sign up, then after four or five years they call you back. It can be done by hand, but it's tedious, because 500 people sign up, ...
- 133
1
vote
0
answers
352
views
Java Spring based open source CRM
I am looking for well designed open source Java/Spring framework based CRM.
The CRM should not be just a toy project on GitHub but even that I could not find.
It should support around a dozen ...
- 131
0
votes
0
answers
52
views
What database to use for CRM web app?
I want to develop Java based CRM starting from scratch. I have noticed many notable open source CRM use Postgres. I need to choose between MongoDb and Postgres. I prefer MongoDb because there will be ...
- 131
1
vote
1
answer
92
views
Affordable helpdesk+invoicing/billing/CRM with API? (alternative to WHMCS for non web hosts)
I am looking for something that can provide a helpdesk, a decent api and excellent invoicing/billing/crm features, at either a more affordable price, or ideally an open source solution.
Can anyone ...
- 71
1
vote
0
answers
32
views
Whats the best tool to analyse your userbase?
We've got 1000+ users in our user-base, who mainly signed up using their e-mail and first and second name. Now we would like to better understand these profiles (e.g., by looking them up on linked-in ...
- 111
1
vote
0
answers
46
views
CRM, project management and dispatching SAAS
I've been looking for the right web based CRM for my business. Most CRM's are focused on the sales process but I need something with a slightly different edge. I use the term dispatching in the title ...
- 61
3
votes
2
answers
58
views
Web Application for logging customers tasks/service
I'm an outsourcing IT and I would like somehow to keep an online logbook for my clients. For example a call would be that the server of the X company is down. I would like after the job is done to ...
- 131
2
votes
1
answer
56
views
CRM for Mac that brings up records automatically when my iPhone rings
Mac now supports transferring calls from iPhone to Mac. I am looking for a CRM that will use that functionality to search the CRM and bring up matching records of the caller's phone number when the ...
1
vote
0
answers
31
views
Organisational forms workflow with sections assigned to teams
At the moment in our organisation we have numerous processes, which we administer through paper forms. In almost all cases the processes are initiated by customers (not employed within the ...
- 111
2
votes
1
answer
130
views
Open-source git-based CMS to integrate with our software platform in Django
The problem:
We are 6 developers writing a CRM software in Python/Django. In our database, we have hundreds of email templates. They are sent to our users in different situations (states of their ...
- 121
9
votes
2
answers
267
views
Free/Open Source CRM where the Lead is seen as a Company
Short
I am looking for a CRM where the Lead's are considered as Companies with multiple contacts, not individual people.
Longer
We have been using Zurmo and it is ineffectual for our aims. We work in ...
- 151
1
vote
1
answer
65
views
Self-hosted open-source sales/product analytics solution?
I have multiple independent sources(websites) of product I would like to track the sales performance. They are scattered on different platforms and technologies that I'm looking for a central unified ...
- 111
4
votes
3
answers
312
views
Personal Relationship Managment or CRM
I'm looking for a personal CRM kind of system. Only usually CRM is aimed for business and sales. I just like to keep information about people in one place. For example I know people in industry that I ...
- 143
1
vote
2
answers
74
views
Is there a membership software that is good for content specific to a single user/member?
I'm looking for something that provides a simple way to upload a file (i.e mp4, pdf, etc.) and assign the file to a specific customer... and then that customer would be provided with login information ...
- 11
2
votes
2
answers
192
views
Selfhosted PHP CRM (framework)
I am looking for an open source, PHP-based CRM system (or a framework). The requirements for the CRM are:
Email marketing campaign.
So creating newsletter templates, defining image-tags in order to ...
- 161
1
vote
0
answers
72
views
CRM/customer support system to link ShipStation, G-Suite, Stripe, and social media?
So, I'm the owner of a startup that has really taken off. My assistant and I are currently drowning in quite a bit of data and managing, but I'd like to figure out a solution to ease the situation. ...
2
votes
5
answers
147
views
Looking for Online Data Storage Software/Web Application
The company that I work for has collected a LOT of data (hundreds of thousands of entries) in Excel spreadsheets that are separated into labelled columns (ex. Name, Number, E-mail, Address, etc.).
...
- 21
4
votes
2
answers
156
views
Managing contacts in a medium size business
I'm in a medium sized distribution organization that has 20-30 employees with around 40 dealers and 100 locations in North America. Our current problem is the time-consuming nature of managing ...
- 41
5
votes
1
answer
147
views
Webapp for my shop - take and track of orders, store files form clients, etc
I'm the manager on two small shops that create personalized gifts and I think that we need a better way to work.
NOW
For the past years we adopt a system that have it's own limitations, but it worked ...
- 51
1
vote
0
answers
47
views
CRM-like webapp for managing clients and the ads they have purchased
We sell advertisement (banner, memberships,..) to a few dozens of clients, most of them are recurring (they have to pay once a month or less often). As the number of clients is not so high, we don't ...
- 31
1
vote
2
answers
111
views
Contact and communication management software
I want something like CRM for sales (such as HubSpot).
But the problem with HubSpot is that it's very focused on selling.
What I don't want: marketing, sale tracking, email campaigns.
What I want it ...
- 111
3
votes
2
answers
105
views
Online platform for small business (featuring project management, calendar, contacts)
I'm helping a friend who is looking for an online platform for her small business. What she wants is something with:
Project management for …
… maintainance projects
… one-time ("ordinary") projects
...
- 321
0
votes
0
answers
120
views
Free software CRM, with RTL support, for local work (without internet connection)?
I need a Free software CRM, with RTL (right to left writing) support, for local work.
It should be suitable at least for Windows10, but I cross-platform is the best.
Features I need for each ...
user12301
0
votes
1
answer
58
views
Social network with unique database capabilities
We're a non-profit organization that coordinates the donation of school supplies from wealthy schools to under-funded schools.
My goal is to build an online application that empowers all of the ...
- 41
1
vote
0
answers
28
views
CRM tool for university institution supporting junior researchers
We are a new institution supporting junior researchers at a mid-sized university. We are looking for a tool that can
keep track of contacts
send newsletters to groups of contacts
allow people to ...
- 11
2
votes
2
answers
952
views
Software for profiling people
I'm looking for a software which is kind of like an address book, but a little more complex than that. You should be able to write a whole profile of the specific person into a template.
I tried ...
- 21
1
vote
1
answer
108
views
ERP, CRM (with sales support), and integrated DMS
I am searching for Windows software with the following capabilities:
CRM (addresses, contacts, sales support, etc.)
ERP (sales, purchasing, article management, support for many warehouses, support ...
- 13
0
votes
3
answers
140
views
Looking for ERP or CRM software for web design / marketing agency
I'm looking for some business software to make my life a bit easier. I run a small but growing web design / marketing firm in Connecticut. One of the biggest problems I'm facing is that now my data is ...
