What is the best app for alert notifications in an IT environment? We have been using Telegram so far, but I have gotten complaints about it.

We use it for programs like Splunk or Zabbix and a few others that send out alerts when things are not working as expected.

What we like to have:

  • The possibility to connect directly to other programs (like Zabbix or Splunk)
  • Easy to set up
  • Preferably a web environment

What would be nice:

  • Also connect to an exchange mailbox, so if there is a new email, a notification is sent out
  • That we can take ownership of the alert and acknowledge it once it is fixed
  • That we can use a plugin that will also notify us when we are working on our PC (via Chrome add-on for example)
  • That it is running in the cloud

So far I have found Opsgenie, Signl4, and Pushover, but googling my question doesn't give me the right options.

  • Depending everything on a mailbox is IMHO a bad idea. If your mailserver is down would result in all notifications to not work.
    – Robert
    Commented Jul 14, 2021 at 9:47
  • Good point, I have adjusted the questions.
    – Aconsya
    Commented Jul 14, 2021 at 12:01

2 Answers 2


You can use a lot of software for this purpose. But check these below:

  • Microsoft teams - work with free accounts, offer API for external communication, have desktop, mobile, web version
  • Slack - team chat space, also offer API (up to 10 providers in free version)
  • Discord - start as game chat, but offer very good audio, offered for a lot of platform, not sure about API, but offer a lot of bots and apps

When I needed to do this I set up a "monitoring environment" that had;

  • [Any application at all] with Prometheus Exporting
  • Prometheus then feeds into Grafana
  • Grafana can make a nice Dashboard and Alerts that get sent to...
  • Discord! On your phone :D Or anywhere else!

Theoretically, you could create your own Prometheus formatted export of any information you wanted. It's get a bit scary if you have to write it yourself but here's how; https://prometheus.io/docs/instrumenting/writing_exporters/

So as your requirements go;

  • Connect to other programs - Check! (If you're willing to write the exporter)
  • Easy to set up - Everything's easy when you know how :
  • Web env - Yes sir!
  • Email notifications - Well that's something you can write with a Prometheus exporter and outlook, I would assume. Find any way to handle that email event and you can write a metric.
  • Ownership of alert - Maybe if you're using Jira or TFS you could add a webhook address to automatically add a task?
  • In the cloud - Just put it on a server xD

Good luck!

p.s. For email notification handling, see https://clusteringformeremortals.com/2018/10/28/step-by-step-how-to-trigger-an-email-alert-from-a-windows-event-that-includes-the-event-details-using-windows-server-2016/ for a decent guide (I haven't tested it)

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.