My web app is a ticketing system(like Zendesk) and it needs to read emails from an email account and create Tickets from the emails instantly.
Probably less important info here: We also need to identify followup emails to be added as comments(We are planning to make use of email subject(regular expressions) here.
Requirement: An Email server or any third party integration which notifies my web app about new emails received in an email account.
If it is an email server it need to work on Windows OS. We would really like free or open source software but we are open to paid ones if free ones do not have the feature
What I already did: I see that this can be done using IMAP - IDLE. I am not sure how to implement this and I didn't see any email servers capable of making webhook calls.