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Requirement

I am looking for an issue tracker where I can assign an issue to a passer-by who is not a core member of the project.

  • It must be easy to see what issues are currently assigned to a particular user.
  • Free for at least 50 core members and infinite passer-by contributors.
  • Anybody can comment on any issue, without needing our approval. They might have to create an account on the platform though.

Why GitHub is not a solution

On GitHub issues can only be assigned to core members of the project (and making everyone a core member is not safe as core members have big powers such as removing other people's comments).

Context

Our open source project is very popular with students who are looking for a small task to accomplish, and we indeed have hundred of small issues that need to be fixed.

Nearly everyday, a user comments on an issue I want to work on this! even though another user is already working on it. Often two persons send a pull request for the same issue. We created an assigned tag but it is vague as it does not say explicitly who is assigned, and some users who have a lot of issues assigned to them struggle to keep track of what issues are assigned to them, recently a user thought she had finished all issues assigned to her whereas she actually had 3 left.

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