In my company, we've grown out of four successive enterprise chat platforms (Yammer, Slack, Workplace, WhatsApp). We currently have a WhatsApp group which, despite being restricted to lead developers (~35 people), frequently becomes too active for the productivity of everyone. Questions typically generate dozens of replies, sometimes more than one topic is simultaneously discussed...

We are looking for a enterprise chat system where:

  • Each message only notifies those targeted, on their computers and/or phones:
    • for a general question, that would be everybody;
    • for the answers to the question, it would be the person who asked, and whoever opts in for the answer
  • All developers may use it (write rights are not reserved to a subgroup)
  • Easy to post code.

What I'm thinking is a system where any message generates an opt-in subchannel where the question can be answered or debated among those interested only. EDIT: a bit like a chat version of StackOverflow.

Any recommendations?

  • 1
    Why don't you use Slack (or its open source clone Mattermost) channels? People can create new channels and people who are interested can join.
    – Nicolas Raoul
    Jan 26 '19 at 11:46
  • We've had Slack for a while. We could go back to it, but we'd need to teach people to always create a channel for any question. I'd rather it was the app's default behaviour. The more I think about my ideal solution, the more it sounds like a chat version of StackOverflow.
    – foucdeg
    Jan 26 '19 at 12:34

How about Trello?

I know is not meant for that, but you could open cards for each topic and just tag the people who are interested in that topic.

  • Interesting idea, as we already use Trello for projects. I think a downside would be that it's less focused on chat, so it would be relatively awkward to use as a chat.
    – foucdeg
    Jan 26 '19 at 21:45

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