I work in an aircraft engine test facility. We have 3 or 4 (depending on how you look at it) small teams in our group and each of us have clear roles and tasks to complete. During a test campaign, certain unexpected and expected issues come up and one or more of the teams need to address them before we can continue testing an engine.
Currently, we use outlook with daily, hand written email updates sent to about 40 people. Sometimes people forget, sometimes they aren't complete and most of the time they get lost in the 20-30 other emails we get per day. We also have 2 and sometimes 3 different shifts in one day and the information doesn't always get passed between shifts.
I consider myself quite tech-savvy and was hoping to find a system/software/tool that could help us log tasks that need to be completed before moving forward.
What I would like is a system where, when an issue arises, the person/people concerned would log the issue, and everyone else would be able to see that there is an issue preventing us from moving forward.
The way I see it is before we start setting up to run the engine, we would check the "system" to see if there are any outstanding issues, who is responsible for them, how long they will take and whether or not they are truly preventing us from carrying on.
Most tools out there seem to focus on software development, and that is not what I am looking for. This is about managing teams with respect to a facility and hardware/instrumentation.
Does anyone know of anything that might work for us? My alternative is to develop something in-house but I don't want to waste time if something solid already exists.