Firstly sorry, this is bit of a vague question.

I am trying to research on different live chat plugins available out there to add into a website (e.g testwebsite.com).

The plugin will need to have a real person behind, ie not a bot. Also the people behind the chat needs staffs of the company (TestWebsite).

Also it will be ideal if there is a way someone can resume the chat when they change device. We were thinking maybe provide them with a reference number and they can use that to resume previous chat. This maybe impossible, I'm not sure. Hence why i am trying to get more info on it.

Can you please recommend a some plugins that may do the job?


Update After some research i found that there were quite a few systems that do this. https://www.zendesk.co.uk/product/pricing/

https://www.livechatinc.com/pricing/

https://www.zoho.eu/salesiq/pricing.html

https://www.olark.com/pricing

up vote 0 down vote accepted

I think you are asking for something like this

Intercom messaging

It has wordpress plugin also and generally used in website to talk to their potential customers visiting their sites.

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