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I'm searching for a tool, OpenSource would be awesome but in the end we would also pay, to help our Helpdesk. What I have in mind is something like a WebApp to start predefined scripts for stuff like Password Reset, add Users to a group, stuff like that.

We found a tool called ScriptRunner which looks promising, but are there alternatives? Thanks!

  • So to clarify, you want a solution to automate tasks that your Helpdesk staff perform frequently? – Stephen G Tuggy May 16 '17 at 4:46
  • Yeah, but also something like a dashboard our Helpdesk could run scripts to reset Active Directory passwords for a given user. – TomTom86 May 16 '17 at 13:53

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