Currently I have the following workflow:
- Receiving email notices and alerts from various sources.
- Using Gmail, define filters and labels to automatically label the emails according to Source, Type, if action needed.
- If action needed, manually review and add label
This works fine when I'm one person. Now with more people, I like to extend this workflow to a team.
So, is there a cloud service that can
- Forward all the emails to the service
- Allow a team of different people to have separate access
- Filter the incoming email according to labels
- Add/Update labels by any team members
- Able to append comments to each email (something like comments in a Trello card)
- Able to filter, search email based on content, label (similar to what Gmail search can do)
Cost: Not more than $30/month for 10 people.
Alternatively, I'm also open to consider plugin or self hosted application that can provide the above requirement.