Looking for a customer service solution that can connect a client to a sales representative (ideally it should work also on smart phone for both sales representative and client) so they can initiate a video conversation.

Additional features requested:

  • API to be able to integrate this into website.
  • Automatic recording of video and audio.

If you're into building your own solution for this the TokBox (platform as a service) could be interesting to you.

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