I represent a software development company. I have a list of customers. These customer have purchased one or more of our software-based products.
I am looking for a piece of server software (or a cloud service) which would allow customers to log in to a 'Customer Download' portal, enter their credentials (provided by us, at the time of the first sale), and be presented with download links for whichever products they have purchased, according to our sales database.
Ideally someone from our sales team would be able to log into the management portal to update customer information, grant access to product downloads, etc.
Finding the proper search terms to find such a solution is remarkably challenging. Is there an existing solution for "Customer Download Management?"
- The customer download portal is custom-branded for our company.
- When a new version of a product is released, customers should have access to this new version only if they have an active support agreement.