I'm looking for a way of sharing a database of contacts amongst a group of not-very-tech-savvy staff & volunteers in a non-profit.
The setup and storage of data can be technical/complex as a one-off, but day-to-day use needs to be simple. Ideally free, or a small setup cost (don't have resources to pay monthly fees, as seems to be the case with all the cloud-based CRMs I can find).
The sharing needs to be over the internet (people are in different places), e.g. via Dropbox (happy to accept occasional collisions, as modifying will be infrequent, provided it doesn't break the database), but do not want to manage a server or require logging into VPNs, etc due to the technical abilities of the people accessing the information, and keeping on-going maintenance efforts to a minimum.
Apart from the basic name & contact details, it needs customisable fields (drop-down/enumerator, and arbitrary text as a bare minimum). Also need to be able to sort or search by those fields. Think things like the person within the organisation responsible for the contact, membership type, etc.
Some specifics for our organisation (though will certainly appreciate more general answers that apply to different scales/applications):
- About 10-20 staff/volunteers need to access the database (database content will probably be maintained by 2-3 of them)
- About 100-200 active contacts in the database at any one time (contacts will change year to year, may want to keep a few years history too)
- Desktop/web-apps are preferable, most users will be on on Windows or Mac
- Offline access is not necessary