We are looking for a free and open source crm to manage contacts, with the ability to have all of the data synced to the local desktop for offline use.
- ability to manage contacts
- ability to create custom fields
- offline interface
- central database with sync
- multiple users with different permissions
- must be reliable
- low maintenance
Non-essential features (but would be used):
- web interface
- mobile apps
- export data to excel spreadsheets
- marketing features
- sales and leads
The budget for this is quite low, as we currently have something (commence CRM). We want to upgrade for compatibility reasons, and are looking for a lower cost solution.