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I am considering using SiT! (Support Incident Tracker) as a helpdesk platform.

I would love to use this same platform to share files with clients: contracts, deliverables, etc.

Requirements:

  • One folder for one client
  • Client only need to log in once, no need to log in to each system (helpdesk, download)
  • Free
  • Open Source
  • No SaaS, no dependency on any third-party server
  • Works with SiT! but if no solution is available I can consider switching to another open source PHP helpdesk platform

If there is a way to achieve this natively with SiT! that would be perfect.

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