I am considering using SiT! (Support Incident Tracker) as a helpdesk platform.
I would love to use this same platform to share files with clients: contracts, deliverables, etc.
- One folder for one client
- Client only need to log in once, no need to log in to each system (helpdesk, download)
- Open Source
- No SaaS, no dependency on any third-party server
- Works with SiT! but if no solution is available I can consider switching to another open source PHP helpdesk platform
If there is a way to achieve this natively with SiT! that would be perfect.