I'm looking for a particular piece of software, I'm not sure if it exists, or whether I'd need to create it myself.
I'm preparing to start up a company selling XYZ, and I'd like to manage email lists of past and prospective customers. The software should be able to be hosted locally and be open source with no license necessary:
I'd like the software to create a form that users can fill in online detailing their interests with fields that I specify.
I'd like to be able to browse these users and add / remove groups as necessary.
I'd really like the online shop to be able to pass details of customers for inclusion on the list incase they're not already on it (and they agree to be put on it during checkout) so some sort of API would be nice. This would allow me to automate content as well.
Security is of course a top concern.
The ability to send newsletters would be great with customised content for each interest - it'd be great if part of the newsletter could be made up of content for each category the prospect is grouped under (e.g. an additional paragraph for each category)
HTML content with images, and CSS styling
Statistics - tracked links in newsletters, who clicked on what links etc
"Scoring". Being able to score the prospects (how well do they respond to newsletters, how often do they buy)
Great, simple UI. Goes without saying, a great product is no good if it's too complicated to use!