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I'm working on a project for blind and visual impaired people.

Now we are looking for an issue tracker that our testers (blind and visual impaired) can use with a screen reader like JAWS.

Some of our testers also want to keep track of the development progression on some issues. So we need more than post and forget.

I've looked around for different systems, but nearly all lack this functionality since most are web based.

So my question is if anyone knows a good issue tracker that support screen readers?

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    "but nearly all lack this functionality since most are web based": What does that mean? Why is being Web-based a problem here? -- Which solutions did you try/test so far?
    – unor
    Commented Jun 17, 2014 at 12:13
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    If web based software is not preferred, what operating systems are the testers using?
    – Cristian Ciupitu
    Commented Jun 17, 2014 at 12:55
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    Please rewrite your question with a good bulleted list of requirements. One of them is the suitability for a screen reader. And remove all non-essential text.
    – user416
    Commented Oct 13, 2014 at 14:56
  • @Simon, do all of your users use JAWs?
    – Pacerier
    Commented Jun 10, 2023 at 20:12

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If you are looking to install and provision your own issue tracker system then you could consider any of the following:

  • Roundup Written in python and includes a CLI interface as well as web & email interfaces. The documentation on the CLI is sparse though.
  • Trac also written in python and has a CLI trac-admin
  • Many others some of which are full "forges" i.e. allowing hosting of bug tracker(s), wikis, VCS and possibly distributions. See the comparison here where the Input Interfaces comparison includes a CLI column.

Many of the above have their own CLI or a plug-in or python library that utilise the API to give one.

However, you need to be aware that setting up & maintaining your own tracker, (or forge), is a major commitment requiring plentiful storage, processing power & bandwidth plus back-up & administration commitments. Trust me I have done it and it was not a trivial commitment.

Alternatively, if you were to use GitHub then the GitHub CLI gh is free, open source & cross platform. It provides a comprehensive interface to the GitHub issue tracker and much, much, more. It can connect to any of the possible GitHub instances including:

  1. The public GitHub repositories
  2. Ring Fenced (private) repositories
  3. GitHub Enterprise Server

For tickets/trackers it allows any of:

  • List existing issues (with filters)
  • Create new issues
  • View an issue (as text)
  • Comment on an issue
  • Add labels to an issue
  • Add milestones to an issue
  • But not adding attachments to issues

I am reasonably sure that at least some other source code hosting services will also have similar tools, (I know that BitBucket doesn't currently), but that may well be worth investigating.

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